SpeeDee

Alann Gutierrez 3 years ago

Needed a place that was open a bit later for my car inspection, called ahead to make sure they were open and the inspector was still there about an hour before they closed--they said yes of course, and I headed that way. Pulled up about 25 min later, gave them all the necessary info, they had several staff members walk around the car and go through the inspection items very quickly and entered the info in the system. Got us going back on our way super quickly; we didn't even have to get out of the car/unload all the kiddos or anything! All of the staff members were very friendly and efficient. We will be back here for sure!

Alana Chow-Hoon 3 years ago

My brake pads and gears were in DIRE need of replacement, after getting the run around from a few places in the area I called Speedee Oil Change & Auto Service, they were honest, kind and professional. I called them shortly before they closed and they were able to order my parts to ensure I could get my car worked on in the morning. I dropped my car off around 8:30 in the morning and I received a call only a hour and a half later (which is less than the time quoted:)) so not only were the two gentlemen there kind and professional they also work efficiently. My car is driving BEAUTIFULLY!

Michelle Saeger 5 years ago

On March 30th I took my 2006 Elantra for a routine oil change. Once completed the manager took my credit card and asked me to pull around to the front and wait. He gave me my receipt and the charge was $89.00. I immediately went inside and asked the manager why he charged so much. He said he put synthetic oil and charged me a $15.00 high mileage fee. I told him my car didn’t have synthetic oil, which my last oil change sticker clearly showed standard 5w/20 oil, and he didn’t ask if he could put synthetic oil in. He apologized and told me to go back the following day and he would give me $89.00 worth of services for free. I went back and he wasn’t there. The assistant manager said this is something the manager does all the time and has been told to stop. The assistant manager called him and told him I was there. The manager told the assistant manager to put a/c coolant in my car. I told the assistant manager I didn’t need coolant and I didn’t want them touching my car. I told them I wanted my money back. I was only willing to pay for a standard oil change. He called the district manager and after about an hour gives me $30.00 cash. Very unprofessional and poor customer service. I wi

Joseph Rios 7 years ago

I called in advance, they told me what the problem could be over the phone and asked me to bring my car in. Issue was fixed within 24 hours and I paid about $450 for a power steering hose system replacement. Staff was friendly and informative throughout the process. I will be coming back if I have any future issues.

Contessa Reed 8 years ago

I used to love coming here up until recently. This place has gone down hill. They lack people skills and understanding of urgency. My last visit consisted of me getting a new battery place in that took them over 2 hours to do. Granted I do have a Chrysler and they are more complex than most cars when it comes to the battery. However, it only took 30 minutes for my battery to be changed when I had it done before. On top of that, they charged $100 an hour. The service costed more than the battery! I recommend going any place else than Kwik Kar.